Does AI Twin see my patient records?

No. Patient records stay in your practice software, under the governance you already run. AI Twin holds your own professional record and your firm's operating knowledge, and nothing else.

What does it actually hold?

Your side of it: GMC registration, the appraisal and revalidation record, indemnity, the CPD record, and how you write to colleagues. The firm's side: practice policies, information governance procedures, induction checklists, and what you decided about services, about capacity, and about referral routes.

Does anything move into the AI assistant I use?

Only what you send. Sitting still is the default. Assistants that support the open connector standard can read what you allow, one destination at a time, and an outside assistant can only propose a memory, never write one.

For GPs

Your professional record, not patient data.

AI Twin holds your GMC registration, appraisal and revalidation record, indemnity and CPD. Patient records stay in your clinical system.

AI Twin is a personal memory layer. It is not a medical device, not clinical software, and not a patient record system. It does not store, process, or manage patient data as a system of record. It helps you, the professional, keep track of your own working memory: your notes, your admin, your continuing professional development, your own context. Clinical records belong in your clinical systems.

The question

Every regulated practice now has to answer one question about AI: where does client data go when a tool handles it.

Our answer is that it does not come to us. Client files stay in your practice software, under the governance you already run.

The gap

What is left is the half of practice life nobody has properly built for. There is your side of it, and there is the firm's side.

There is your side of it.

GMC registration
the appraisal and revalidation record
indemnity
the CPD record
how you write to colleagues

Then there is the firm's side.

practice policies
information governance procedures
induction checklists
what you decided about services, about capacity, and about referral routes

Workspaces

So there are two workspaces.

Personal Workspace and Practice Workspace, with clean scope switching. Viewers see only what you allow.

What that gives you

Three things it does.

It holds your professional context where you can see it.

Your certificates, your procedures, your standards, and how the firm actually works. Everything it holds is visible, sourced, and yours to remove.

Nothing moves unless you send it.

Sitting still is the default. Nothing reaches the AI you are using unless you send it there, and you grant access one destination at a time.

It does not tie you to one provider.

Your context travels rather than living inside one company's account, so you stop tracking which model is ahead this month.

Where your data goes

Processing in the UK and EU. Retention you set. Nothing sold. Every provider we use is named on our sub-processors page.

Every sub-processor we use, with its region and DPA status Pricing

Questions, answers

What people ask.

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